Couriers, removals & taxis · Colchester

Every quote answered. Every run planned.

Quotes need answering fast, runs need planning, and customers want to know when you'll arrive. That's a lot of messages while you're driving.

For local couriers, delivery drivers, man-and-van, removals and private hire. You go to your customers

16:47
07700 900314mobile
07700 9003140:00
  1. AI assistant: Hi, thanks for calling Mike's Man and Van. I'm the AI assistant. How can I help?
  2. Caller: How much to move a sofa from Lexden to Wivenhoe on Saturday?
  3. AI assistant: Is it ground floor at both ends?
  4. Caller: Yes, both.
  5. AI assistant: Then it's £45 from Mike's price list. Saturday at 10am is free. Shall I book it?

A call to a man-and-van: a made-up example, in your device's own voice.

What AI can take off your plate

Five places to start

Quotes from your price list

Standard jobs quoted instantly from your own prices. Anything unusual comes to you.

Runs in the best order

Drops and pick-ups ordered for the shortest run, with time windows respected.

"On my way" texts

Customers get an arrival window and a heads-up when you're close.

Proof of delivery

A photo and time logged for every drop, and sent to the customer.

Invoices for regulars

Weekly invoices for business customers, chased automatically.

Try smart booking

Watch it find the slot that adds the fewest miles to a real-looking week.

Try the demo →
Smart booking

Fewer miles. More jobs. Home by five.

When a customer asks for a visit, it looks at where you'll already be that week and offers the slot that adds the fewest miles. You just reply 1, 2 or 3. Your own calendar stays in charge.

Text to DaveMade-up example

New request: Gutter clear, Lexden, CO3 (Mrs Patel)

1) Mon 15:30 - best. On your way home from West Bergholt. Adds 0.1 mi.

2) Tue 10:45, adds 0.5 mi

3) Thu 11:45, adds 1.3 mi

Reply 1, 2 or 3 to book, 0 to decline, C to call them.

An example

The Tuesday run

Twelve drops across town, planned in the right order before you leave, with each customer told their window. Fewer missed deliveries, fewer "where are you?" calls.

Around Colchester

If you deliver to Mersea, you'll know the Strood can flood at the highest tides. Rules like that can be built into your run planning, so nobody's sent across at the wrong time.

Every business is different. I start by sitting down with you to see how your week actually works, then suggest only what will save you real time.

How it works

Three steps. You never touch the tech.

Time Audit £195, taken off any setup · Setups from £395 · Solo package from £195 · Care from £49 a month. All prices →

  1. 1
    We sit down together

    An hour at your place. You talk me through a normal week.

  2. 2
    Your Time-Back Report

    Your biggest time drains, what AI can do about each one, and the cost.

  3. 3
    Set up and looked after

    You see it working before you pay the final bill. Then I keep it running.

Colchester · In person · Done for you

It's nearly teatime.

Book a free 20-minute chat. Tell me how your week goes, and I'll tell you honestly whether AI can help. No jargon, no hard sell.

Book a free chat

charlie@backbyteatime.co.ukLocal 01206 number coming soon

Free · 20 minutes · no hard sell

Book a free chat

Tell me a little about your business and when suits you. I'll get back to you to arrange a time, on the phone or in person.

This opens your own email app with the message ready to send. Nothing is sent from this website.

Or email me directlycharlie@backbyteatime.co.uk

Local 01206 number coming soon.