Business owner · Couriers, removals & taxis

A courier or removals firm with drivers?

Your team's busy, and the quotes, runs and arrival texts still land on you. I set up AI so everyone works the same way, then look after it and help your team use it.

Or call 01206 636 400, or , my AI assistant.

What I'd set up for you

Help for the whole team.

Quotes from your price list

Standard jobs quoted instantly from your own prices. Anything unusual comes to you.

With a teamDone the same way every time, whoever's on.

Runs in the best order

Drops and pick-ups ordered for the shortest run, with time windows respected.

With a teamEvery driver does it the same way.

"On my way" texts

Customers get an arrival window and a heads-up when you're close.

With a teamCustomers kept in the loop, whoever's driving.

Proof of delivery

A photo and time logged for every drop, and sent to the customer.

With a teamNothing depends on one driver remembering.

A team that's confident with AI

The AI already in tools you pay for, switched on, plus a half-day workshop with simple rules for customer data.

With a teamEveryone uses it the same way, safely.

Something else on your mind?

Tell me what eats your week. If AI won't save you real time, I'll tell you.

Book a free chat →

Every business is different. I start by sitting down with you to see how your week actually works, then suggest only what will save you real time.

An example · made up

The Tuesday run

Twelve drops across town, planned in the right order before you leave, with each customer told their window. Fewer missed deliveries, fewer "where are you?" calls.

If you deliver to Mersea, you'll know the Strood can flood at the highest tides. Rules like that can be built into your run planning, so nobody's sent across at the wrong time.

16:47
07700 900316mobile
07700 9003160:00
  1. AI assistant: Hi, thanks for calling Mike's Man and Van. I'm the AI assistant. How can I help?
  2. Caller: How much to move a sofa from Lexden to Wivenhoe on Saturday?
  3. AI assistant: Is it ground floor at both ends?
  4. Caller: Yes, both.
  5. AI assistant: Then it's £45 from Mike's price list. Saturday at 10am is free. Shall I book it?

A call to a man-and-van: a made-up example, in your device's own voice.

Hear Amy take a call

Corbett's Man & Van

A man-and-van move to West Mersea, timed around the tide on the Strood.

Made-up call, 1:18. Amy is the same AI assistant that answers 01206 636 400.

Read the call
  1. Amy Hi, thanks for calling Corbett's Man and Van. I'm Amy, Mel's AI assistant. Mel's out on the road, and calls are recorded so Mel gets your message. How can I help?
  2. Caller Morning. I'm moving into a flat in West Mersea, and I need a sofa and about ten boxes taken over from Old Heath. Saturday, if you can.
  3. Amy No problem. Are there stairs at either end?
  4. Caller First floor in Mersea, but the stairs are wide.
  5. Amy Thanks. I'll just check Saturday for you.
  6. Amy Mel's free on Saturday morning. There's a very high tide at lunchtime, when the Strood can flood, so Mel would cross at nine. A sofa and ten boxes is usually ninety-five pounds.
  7. Caller I hadn't even thought about the tide. Book it, please. It's Joe Fielding.
  8. Amy Thanks, Joe. You're booked for nine on Saturday. You'll get a text with a payment link, and another when Mel's on the way.
  9. Caller Great. What if the sofa won't go up the stairs?
  10. Amy That's one for Mel to judge. If you text me the width of the sofa and the stairs, Mel will ring you before Saturday if there's any doubt.
  11. Caller Will do. Cheers, Amy.
  12. Amy Thanks, Joe. Good luck with the move.
Prices

Clear prices. No surprises.

You always get a fixed quote before anything starts. I'm not VAT registered, so there's no VAT to add.

Start

  • Free chatFree
    20 minutes. No obligation.
  • Time Audit£195
    In-person interview and your Time-Back Report. Taken off the price of any setup.

Set up

  • Quick winsfrom £395
    Switch on the AI in tools you already use, plus training.
  • Setupfrom £495
    Phone assistant, smart booking, quotes, invoices and more, built for you.
  • Websitefrom £495
    A fast site with booking and enquiries built in. You own it once it's paid for.

Keep it running

  • Care planfrom £99/mo
    Monitoring, fixes, small changes and a monthly report. 30-day rolling.
  • Team workshopfrom £295
    Half a day helping your team use AI safely and confidently.
For one-person businessesSolo package

One visit, three time-savers set up for you, and looked after every month.

from £195setupfrom £49/mocare
What's included →
5
Founding clients wanted

I'm looking for five Colchester businesses to work with first: a free Time Audit and setup at founding prices, in return for honest feedback and, if you're happy, a short testimonial.

Apply
Colchester · In person · Done for you

It's nearly teatime.

Book a free 20-minute chat. Tell me how your week goes, and I'll tell you honestly whether AI can help. No jargon, no hard sell.

Book a free chat

01206 636 400WhatsAppcharlie@backbyteatime.co.uk

Free · 20 minutes · no hard sell

Book a free chat

The quickest way is a message or a call. I'll arrange a time, on the phone or in person.

WhatsApp me Call 01206 636 400

or chat here

Or email me directlycharlie@backbyteatime.co.uk