Business owner · Cafés, restaurants & pubs

A café, restaurant or pub with a team?

Your team's busy, and the bookings, orders and reviews still land on you. I set up AI so everyone works the same way, then look after it and help your team use it.

Or call 01206 636 400, or , my AI assistant.

What I'd set up for you

Help for the whole team.

Bookings and questions answered

Table bookings, opening times and group sizes handled by phone or message. Allergy questions always go to a person.

With a teamOne diary the whole team works from.

Specials posted for you

Photograph the board and get posts ready for your socials and website.

With a teamOne voice, whoever's writing.

Rotas in minutes

A first draft of next week's rota from your staff's availability, for you to tweak.

With a teamRotas and cover sorted without the ring-round.

Stock and supplier reminders

Order lists and reminders so you don't run out on a Saturday.

With a teamEveryone sees the same stock, so nobody runs out.

Review replies

Replies to Google and Tripadvisor reviews, drafted in your voice for you to approve.

With a teamClear and consistent, whoever does it.

Something else on your mind?

Tell me what eats your week. If AI won't save you real time, I'll tell you.

Book a free chat →

Every business is different. I start by sitting down with you to see how your week actually works, then suggest only what will save you real time.

An example · made up

Friday night

The phone rings during service. The assistant takes the booking and texts the customer a confirmation. Nobody has to leave the kitchen or the bar.

From the Dutch Quarter to Mersea's seafront, Friday nights are busy everywhere. Every call answered is a table filled.

16:47
07700 900300mobile
07700 9003000:00
  1. AI assistant: Hello, thanks for calling. I'm the restaurant's AI assistant. How can I help?
  2. Caller: Can I book a table for six on Friday at 7?
  3. AI assistant: Yes, we have a table for six at 7pm on Friday. Can I take a name?
  4. Caller: Sam. Is the fish gluten free?
  5. AI assistant: I'll pass allergy questions to the team, who'll call you to talk it through. Your table's booked for Friday at 7.

A call to a restaurant: a made-up example, in your device's own voice.

Hear Amy take a call

Brightwater Kitchen

A Friday-night call during service: a birthday table for six, and a nut allergy.

Made-up call, 1:11. Amy is the same AI assistant that answers 01206 636 400.

Read the call
  1. Amy Hi, you're through to Brightwater Kitchen. I'm Amy, Frankie's AI assistant, and calls are recorded so Frankie gets your message. How can I help?
  2. Caller Oh, hi! I didn't think anyone would pick up on a Friday night. Could I book a table for six tomorrow? It's my mum's seventieth. Half seven, ideally.
  3. Amy Lovely. I'll just check the bookings.
  4. Amy Half seven's gone, I'm afraid, but I can do quarter past seven, or eight o'clock. Both are window tables, looking out over the creek.
  5. Caller Quarter past seven's perfect. Oh, and my brother's got a nut allergy. Is the crab linguine okay for him?
  6. Amy I won't guess on allergies. I'll pass that to the kitchen, and someone will ring you in the morning to go through the menu. Can I take your name?
  7. Caller Hannah Brewer.
  8. Amy Thanks, Hannah. That's six, tomorrow at quarter past seven, with the nut allergy flagged for the kitchen. I've texted you a confirmation.
  9. Caller Brilliant. I thought I'd be leaving a voicemail and hoping for the best.
  10. Amy Not tonight. Happy birthday to your mum.
Prices

Clear prices. No surprises.

You always get a fixed quote before anything starts. I'm not VAT registered, so there's no VAT to add.

Start

  • Free chatFree
    20 minutes. No obligation.
  • Time Audit£195
    In-person interview and your Time-Back Report. Taken off the price of any setup.

Set up

  • Quick winsfrom £395
    Switch on the AI in tools you already use, plus training.
  • Setupfrom £495
    Phone assistant, smart booking, quotes, invoices and more, built for you.
  • Websitefrom £495
    A fast site with booking and enquiries built in. You own it once it's paid for.

Keep it running

  • Care planfrom £99/mo
    Monitoring, fixes, small changes and a monthly report. 30-day rolling.
  • Team workshopfrom £295
    Half a day helping your team use AI safely and confidently.
For one-person businessesSolo package

One visit, three time-savers set up for you, and looked after every month.

from £195setupfrom £49/mocare
What's included →
5
Founding clients wanted

I'm looking for five Colchester businesses to work with first: a free Time Audit and setup at founding prices, in return for honest feedback and, if you're happy, a short testimonial.

Apply
Colchester · In person · Done for you

It's nearly teatime.

Book a free 20-minute chat. Tell me how your week goes, and I'll tell you honestly whether AI can help. No jargon, no hard sell.

Book a free chat

01206 636 400WhatsAppcharlie@backbyteatime.co.uk

Free · 20 minutes · no hard sell

Book a free chat

The quickest way is a message or a call. I'll arrange a time, on the phone or in person.

WhatsApp me Call 01206 636 400

or chat here

Or email me directlycharlie@backbyteatime.co.uk