Business owner · Shops & online sellers

A shop with staff behind the counter?

Your team's busy, and the stock, orders and posts still land on you. I set up AI so everyone works the same way, then look after it and help your team use it.

Or call 01206 636 400, or , my AI assistant.

What I'd set up for you

Help for the whole team.

An online shop that matches your till

Shopify or Square set up and connected to your stock, so you're not counting twice.

With a teamEveryone sees the same stock, so nobody runs out.

Descriptions from your photos

Photograph a product and get a description in your own style, ready to approve.

With a teamOne voice, whoever's writing.

Low-stock alerts

A message before you run out, with the reorder email to your supplier already drafted.

With a teamSpotted early, whoever's on shift.

Questions answered

Opening times, stock checks and orders answered on Instagram, Facebook and WhatsApp.

With a teamCovers the team when everyone's busy. Anything important comes to you.

A team that's confident with AI

The AI already in tools you pay for, switched on, plus a half-day workshop with simple rules for customer data.

With a teamEveryone uses it the same way, safely.

Something else on your mind?

Tell me what eats your week. If AI won't save you real time, I'll tell you.

Book a free chat →

Every business is different. I start by sitting down with you to see how your week actually works, then suggest only what will save you real time.

An example · made up

Sunday evening

Instead of writing twenty product listings at the kitchen table, you photograph them in the shop. The descriptions are ready on Monday, waiting for your OK.

Colchester's independents, from the Dutch Quarter to Wivenhoe's high street, compete with online giants on service. Quick replies and a tidy online shop help you win.

Instagram messagesMade-up example

A gift shop's Instagram replies

CustomerDo you still have the blue jug from the window?
AI assistantYes, we've two left in blue. We can keep one behind the counter until Saturday, or you can buy it online and collect it free. Which would you prefer?
CustomerOnline please!
AI assistantHere's the link. It'll be ready to collect from tomorrow at 10.
Hear Amy take a call

Moorhen Home & Gift

A husband rings about a jug in the window, two days before his wife's birthday.

Made-up call, 1:11. Amy is the same AI assistant that answers 01206 636 400.

Read the call
  1. Amy Hello, Moorhen Home and Gift in Wivenhoe. I'm Amy, Morgan's AI assistant, and calls are recorded so Morgan gets your message. How can I help?
  2. Caller Ah, hello. Bit of an emergency. It's my wife's birthday on Sunday, and she's had her eye on a jug in your window. Green, with a sort of wavy pattern?
  3. Amy I'll just check the stock.
  4. Amy That'll be the sage ripple jug, made by a potter in Rowhedge. There are two left. I can keep one behind the counter, or you can pay online now and collect it free.
  5. Caller Pay now, I think, before I forget. Can I pick it up on Saturday morning?
  6. Amy Of course. The shop opens at half nine on Saturdays, and gift-wrapping's free. Would you like it wrapped?
  7. Caller Yes, please. I'm hopeless with paper. It's Graham Tolley.
  8. Amy Thanks, Graham. I've texted a payment link to this mobile. Once it's paid, the jug will be wrapped and waiting with your name on it.
  9. Caller You've thought of everything. Thank you.
  10. Amy You're welcome. I hope she loves it.
Prices

Clear prices. No surprises.

You always get a fixed quote before anything starts. I'm not VAT registered, so there's no VAT to add.

Start

  • Free chatFree
    20 minutes. No obligation.
  • Time Audit£195
    In-person interview and your Time-Back Report. Taken off the price of any setup.

Set up

  • Quick winsfrom £395
    Switch on the AI in tools you already use, plus training.
  • Setupfrom £495
    Phone assistant, smart booking, quotes, invoices and more, built for you.
  • Websitefrom £495
    A fast site with booking and enquiries built in. You own it once it's paid for.

Keep it running

  • Care planfrom £99/mo
    Monitoring, fixes, small changes and a monthly report. 30-day rolling.
  • Team workshopfrom £295
    Half a day helping your team use AI safely and confidently.
For one-person businessesSolo package

One visit, three time-savers set up for you, and looked after every month.

from £195setupfrom £49/mocare
What's included →
5
Founding clients wanted

I'm looking for five Colchester businesses to work with first: a free Time Audit and setup at founding prices, in return for honest feedback and, if you're happy, a short testimonial.

Apply
Colchester · In person · Done for you

It's nearly teatime.

Book a free 20-minute chat. Tell me how your week goes, and I'll tell you honestly whether AI can help. No jargon, no hard sell.

Book a free chat

01206 636 400WhatsAppcharlie@backbyteatime.co.uk

Free · 20 minutes · no hard sell

Book a free chat

The quickest way is a message or a call. I'll arrange a time, on the phone or in person.

WhatsApp me Call 01206 636 400

or chat here

Or email me directlycharlie@backbyteatime.co.uk