Starting up · Shops & online sellers

Opening a shop, or starting to sell online?

The best time to sort the stock, orders and posts is before they pile up. I'll set up what a new shop needs from day one, in your name, and show you it working before your first customer.

Or call 01206 636 400, or , my AI assistant.

What I'd set up for you

Set up right, from day one.

An online shop that matches your till

Shopify or Square set up and connected to your stock, so you're not counting twice.

From day oneOrganised from your first order, not patched together later.

Descriptions from your photos

Photograph a product and get a description in your own style, ready to approve.

From day oneGood first impressions, from your very first customers.

Low-stock alerts

A message before you run out, with the reorder email to your supplier already drafted.

From day oneOne system from the start, not three spreadsheets later.

Questions answered

Opening times, stock checks and orders answered on Instagram, Facebook and WhatsApp.

From day oneSet up before you open, so no early enquiry is missed.

Records ready for tax

Receipts photographed and logged in software that's ready for Making Tax Digital. Your accountant, or you, does the tax.

From day oneTidy records from the first sale, so the year end isn't a shoebox of receipts.

Making Tax Digital dates →

Something else on your mind?

Tell me what eats your week. If AI won't save you real time, I'll tell you.

Book a free chat →

Every business is different. I start by sitting down with you to see how your week actually works, then suggest only what will save you real time.

An example · made up

Sunday evening

Instead of writing twenty product listings at the kitchen table, you photograph them in the shop. The descriptions are ready on Monday, waiting for your OK.

Colchester's independents, from the Dutch Quarter to Wivenhoe's high street, compete with online giants on service. Quick replies and a tidy online shop help you win.

Instagram messagesMade-up example

A gift shop's Instagram replies

CustomerDo you still have the blue jug from the window?
AI assistantYes, we've two left in blue. We can keep one behind the counter until Saturday, or you can buy it online and collect it free. Which would you prefer?
CustomerOnline please!
AI assistantHere's the link. It'll be ready to collect from tomorrow at 10.
Hear Amy take a call

Moorhen Home & Gift

A husband rings about a jug in the window, two days before his wife's birthday.

Made-up call, 1:11. Amy is the same AI assistant that answers 01206 636 400.

Read the call
  1. Amy Hello, Moorhen Home and Gift in Wivenhoe. I'm Amy, Morgan's AI assistant, and calls are recorded so Morgan gets your message. How can I help?
  2. Caller Ah, hello. Bit of an emergency. It's my wife's birthday on Sunday, and she's had her eye on a jug in your window. Green, with a sort of wavy pattern?
  3. Amy I'll just check the stock.
  4. Amy That'll be the sage ripple jug, made by a potter in Rowhedge. There are two left. I can keep one behind the counter, or you can pay online now and collect it free.
  5. Caller Pay now, I think, before I forget. Can I pick it up on Saturday morning?
  6. Amy Of course. The shop opens at half nine on Saturdays, and gift-wrapping's free. Would you like it wrapped?
  7. Caller Yes, please. I'm hopeless with paper. It's Graham Tolley.
  8. Amy Thanks, Graham. I've texted a payment link to this mobile. Once it's paid, the jug will be wrapped and waiting with your name on it.
  9. Caller You've thought of everything. Thank you.
  10. Amy You're welcome. I hope she loves it.
Prices for new businesses

Pick the pieces. Fixed quote first.

There's no set start-up bundle: you choose what you need now, and add more later. You always get a fixed quote before anything starts. I'm not VAT registered, so there's no VAT to add.

  • Free chatFree
    20 minutes, by phone or in person. No obligation.
  • A websitefrom £495
    A fast site with booking and enquiries built in. Yours once it's paid for.
  • Calls answered, booking, quotes and invoicesfrom £495
    Set up and tested with you, in your own accounts. The usual start if you'll have a team.
  • Just you? The Solo packagefrom £195
    One visit and three time-savers, such as calls answered, booking and records ready for tax. Then care from £49 a month.
  • Records ready for tax, on their ownpriced after a free chat
    Usually one of your Solo time-savers, or set up alongside the rest.
  • Care planfrom £99/mo
    Monitoring, fixes, small changes and a monthly report. 30-day rolling. Solo care from £49 a month.
Colchester · In person · Done for you

Open for business. Home for tea.

Book a free 20-minute chat. Tell me what you're starting and when, and I'll tell you honestly what's worth setting up now and what can wait.

Book a free chat

01206 636 400WhatsAppcharlie@backbyteatime.co.uk

Free · 20 minutes · no hard sell

Book a free chat

The quickest way is a message or a call. I'll arrange a time, on the phone or in person.

WhatsApp me Call 01206 636 400

or chat here

Or email me directlycharlie@backbyteatime.co.uk