Business owner · Trades & home services

A building or trades firm with a team?

Your team's busy, and the calls, quotes and invoices still land on you. I set up AI so everyone works the same way, then look after it and help your team use it.

Or call 01206 636 400, or , my AI assistant.

What I'd set up for you

Help for the whole team.

Every call answered

When you can't pick up, a friendly assistant answers, says it's an AI, takes the job details and texts you a summary. Anything awkward goes straight to you.

With a teamCovers the team when everyone's busy. Anything important comes to you.

Booking that saves miles

New visits go where you'll already be that day, so you drive less and fit more in.

With a teamOne diary the whole team works from.

Quotes from a voice note

Talk through the job in the van and get a tidy quote back to check and send.

With a teamDone the same way every time, whoever's on.

Invoices that chase themselves

Invoices go out when the job's done, with polite reminders until they're paid.

With a teamNobody has to remember to chase.

A team that's confident with AI

The AI already in tools you pay for, switched on, plus a half-day workshop with simple rules for customer data.

With a teamEveryone uses it the same way, safely.

Something else on your mind?

Tell me what eats your week. If AI won't save you real time, I'll tell you.

Book a free chat →

Every business is different. I start by sitting down with you to see how your week actually works, then suggest only what will save you real time.

An example · made up

A gutter cleaner's day

Up a ladder from eight till four with the phone ringing in a pocket. Now the assistant answers, asks the right questions and books the visit where the van's already going. Back in the van, the new jobs are waiting in a text.

Construction is Colchester's biggest business sector, and most firms are one or two people. Smart booking keeps a day in Stanway and Lexden from being broken up by a dash to Wivenhoe.

16:47
07700 900312mobile
07700 9003120:00
  1. AI assistant: Hello, you've reached Sam's Plumbing. I'm Sam's AI assistant. How can I help?
  2. Caller: My outside tap's leaking. Can someone look at it?
  3. AI assistant: Sorry to hear that. Sam's working in Lexden on Tuesday morning. What's your postcode?
  4. Caller: CO3, just off Straight Road.
  5. AI assistant: Perfect, that's on Sam's way. Tuesday at 11 is booked, and I've texted you a confirmation.

A call to a plumber: a made-up example, in your device's own voice.

Hear Amy take a call

Pargeter Plumbing & Heating

A boiler service booked for the day the plumber's already working nearby.

Made-up call, 1:14. Amy is the same AI assistant that answers 01206 636 400.

Read the call
  1. Amy Hi, Pargeter Plumbing and Heating. I'm Amy, Jamie's AI assistant. Jamie's on a job right now, and calls are recorded so Jamie gets your message. How can I help?
  2. Caller Ah, right. Afternoon. My boiler's due its yearly service, and one of the upstairs radiators has gone cold at the top.
  3. Amy No problem. Jamie can look at both on one visit. Whereabouts are you?
  4. Caller Copford.
  5. Amy I'll just check where Jamie's working.
  6. Amy Jamie's in Stanway on Thursday, so Copford's right on the way. I can do Thursday at eight, or half two.
  7. Caller Half two's ideal. Roughly how much is a service?
  8. Amy Boiler services are from eighty-five pounds. Jamie will look at the radiator on the day and give you a price before doing any work.
  9. Caller Fair enough. It's Martin Hale.
  10. Amy Thanks, Martin. Thursday at half two is booked. I'll text you a confirmation, and another when Jamie's on the way.
  11. Caller Cracking. I didn't expect to get that sorted so quick.
  12. Amy Jamie's under a sink in Lexden, so I'm the quick bit. Have a good afternoon, Martin.
Prices

Clear prices. No surprises.

You always get a fixed quote before anything starts. I'm not VAT registered, so there's no VAT to add.

Start

  • Free chatFree
    20 minutes. No obligation.
  • Time Audit£195
    In-person interview and your Time-Back Report. Taken off the price of any setup.

Set up

  • Quick winsfrom £395
    Switch on the AI in tools you already use, plus training.
  • Setupfrom £495
    Phone assistant, smart booking, quotes, invoices and more, built for you.
  • Websitefrom £495
    A fast site with booking and enquiries built in. You own it once it's paid for.

Keep it running

  • Care planfrom £99/mo
    Monitoring, fixes, small changes and a monthly report. 30-day rolling.
  • Team workshopfrom £295
    Half a day helping your team use AI safely and confidently.
For one-person businessesSolo package

One visit, three time-savers set up for you, and looked after every month.

from £195setupfrom £49/mocare
What's included →
5
Founding clients wanted

I'm looking for five Colchester businesses to work with first: a free Time Audit and setup at founding prices, in return for honest feedback and, if you're happy, a short testimonial.

Apply
Colchester · In person · Done for you

It's nearly teatime.

Book a free 20-minute chat. Tell me how your week goes, and I'll tell you honestly whether AI can help. No jargon, no hard sell.

Book a free chat

01206 636 400WhatsAppcharlie@backbyteatime.co.uk

Free · 20 minutes · no hard sell

Book a free chat

The quickest way is a message or a call. I'll arrange a time, on the phone or in person.

WhatsApp me Call 01206 636 400

or chat here

Or email me directlycharlie@backbyteatime.co.uk