Starting up · Trades & home services

Setting up in a trade?

The best time to sort the calls, quotes and invoices is before they pile up. I'll set up what a new trades business needs from day one, in your name, and show you it working before your first customer.

Or call 01206 636 400, or , my AI assistant.

What I'd set up for you

Set up right, from day one.

A website from day one

A fast site with booking and enquiries built in, on a domain in your name. Yours once it's paid for.

From day oneLive before you open, so customers can find you and book.

Every call answered

When you can't pick up, a friendly assistant answers, says it's an AI, takes the job details and texts you a summary. Anything awkward goes straight to you.

From day oneSet up before you open, so no early enquiry is missed.

Booking that saves miles

New visits go where you'll already be that day, so you drive less and fit more in.

From day oneReady for your first bookings, so the diary runs itself from week one.

Quotes from a voice note

Talk through the job in the van and get a tidy quote back to check and send.

From day oneTidy from the first job, so there's nothing to untangle later.

Records ready for tax

Receipts photographed and logged in software that's ready for Making Tax Digital. Your accountant, or you, does the tax.

From day oneTidy records from the first sale, so the year end isn't a shoebox of receipts.

Making Tax Digital dates →

Something else on your mind?

Tell me what eats your week. If AI won't save you real time, I'll tell you.

Book a free chat →

Every business is different. I start by sitting down with you to see how your week actually works, then suggest only what will save you real time.

An example · made up

A gutter cleaner's day

Up a ladder from eight till four with the phone ringing in a pocket. Now the assistant answers, asks the right questions and books the visit where the van's already going. Back in the van, the new jobs are waiting in a text.

Construction is Colchester's biggest business sector, and most firms are one or two people. Smart booking keeps a day in Stanway and Lexden from being broken up by a dash to Wivenhoe.

16:47
07700 900312mobile
07700 9003120:00
  1. AI assistant: Hello, you've reached Sam's Plumbing. I'm Sam's AI assistant. How can I help?
  2. Caller: My outside tap's leaking. Can someone look at it?
  3. AI assistant: Sorry to hear that. Sam's working in Lexden on Tuesday morning. What's your postcode?
  4. Caller: CO3, just off Straight Road.
  5. AI assistant: Perfect, that's on Sam's way. Tuesday at 11 is booked, and I've texted you a confirmation.

A call to a plumber: a made-up example, in your device's own voice.

Hear Amy take a call

Pargeter Plumbing & Heating

A boiler service booked for the day the plumber's already working nearby.

Made-up call, 1:14. Amy is the same AI assistant that answers 01206 636 400.

Read the call
  1. Amy Hi, Pargeter Plumbing and Heating. I'm Amy, Jamie's AI assistant. Jamie's on a job right now, and calls are recorded so Jamie gets your message. How can I help?
  2. Caller Ah, right. Afternoon. My boiler's due its yearly service, and one of the upstairs radiators has gone cold at the top.
  3. Amy No problem. Jamie can look at both on one visit. Whereabouts are you?
  4. Caller Copford.
  5. Amy I'll just check where Jamie's working.
  6. Amy Jamie's in Stanway on Thursday, so Copford's right on the way. I can do Thursday at eight, or half two.
  7. Caller Half two's ideal. Roughly how much is a service?
  8. Amy Boiler services are from eighty-five pounds. Jamie will look at the radiator on the day and give you a price before doing any work.
  9. Caller Fair enough. It's Martin Hale.
  10. Amy Thanks, Martin. Thursday at half two is booked. I'll text you a confirmation, and another when Jamie's on the way.
  11. Caller Cracking. I didn't expect to get that sorted so quick.
  12. Amy Jamie's under a sink in Lexden, so I'm the quick bit. Have a good afternoon, Martin.
Prices for new businesses

Pick the pieces. Fixed quote first.

There's no set start-up bundle: you choose what you need now, and add more later. You always get a fixed quote before anything starts. I'm not VAT registered, so there's no VAT to add.

  • Free chatFree
    20 minutes, by phone or in person. No obligation.
  • A websitefrom £495
    A fast site with booking and enquiries built in. Yours once it's paid for.
  • Calls answered, booking, quotes and invoicesfrom £495
    Set up and tested with you, in your own accounts. The usual start if you'll have a team.
  • Just you? The Solo packagefrom £195
    One visit and three time-savers, such as calls answered, booking and records ready for tax. Then care from £49 a month.
  • Records ready for tax, on their ownpriced after a free chat
    Usually one of your Solo time-savers, or set up alongside the rest.
  • Care planfrom £99/mo
    Monitoring, fixes, small changes and a monthly report. 30-day rolling. Solo care from £49 a month.
Colchester · In person · Done for you

Open for business. Home for tea.

Book a free 20-minute chat. Tell me what you're starting and when, and I'll tell you honestly what's worth setting up now and what can wait.

Book a free chat

01206 636 400WhatsAppcharlie@backbyteatime.co.uk

Free · 20 minutes · no hard sell

Book a free chat

The quickest way is a message or a call. I'll arrange a time, on the phone or in person.

WhatsApp me Call 01206 636 400

or chat here

Or email me directlycharlie@backbyteatime.co.uk