Business owner · Estate & letting agents

An agency with a team out on viewings?

Your team's busy, and the enquiries, viewings and repair reports still land on you. I set up AI so everyone works the same way, then look after it and help your team use it.

Or call 01206 636 400, or , my AI assistant.

What I'd set up for you

Help for the whole team.

Enquiries answered instantly

Every call, email and portal enquiry gets a reply and a viewing slot.

With a teamCovers the team when everyone's busy. Anything important comes to you.

Viewings booked

Viewings booked around your team's diaries, with reminders to cut no-shows.

With a teamOne diary the whole team works from.

Repairs triaged

Tenants report repairs with photos. Urgent ones come straight to you.

With a teamConsistent first drafts, whoever writes them.

Listings from your photos

Property descriptions drafted from photos and notes, in your house style.

With a teamOne voice, whoever's writing.

Compliance dates tracked

Gas safety, electrical checks and deposit deadlines, with reminders in good time.

With a teamNothing depends on one person remembering.

Something else on your mind?

Tell me what eats your week. If AI won't save you real time, I'll tell you.

Book a free chat →

Every business is different. I start by sitting down with you to see how your week actually works, then suggest only what will save you real time.

An example · made up

Student let season

Two hundred enquiries in a fortnight. Each one gets a reply and a viewing slot, so your team spends its time showing houses.

With the University of Essex at Wivenhoe Park, student lets in Colchester turn over every summer. Fast replies win the best tenants.

16:47
07700 900309mobile
07700 9003090:00
  1. AI assistant: Hello, thanks for calling. I'm the lettings team's AI assistant. How can I help?
  2. Caller: Is the two-bed flat in Lexden still available? Can I view it?
  3. AI assistant: Yes, it's available from 1 December. There are viewings on Thursday at 5:30pm or Saturday at 11am. Can I take your name and number?
  4. Caller: Saturday, please. It's Tom, 07700 900461.
  5. AI assistant: Thanks, Tom. You're booked for Saturday at 11. I'll text you the address and a reminder.

A call to a letting agent: a made-up example, in your device's own voice.

Hear Amy take a call

Brisewood Lettings

A student tenant rings late at night with water coming through the ceiling.

Made-up call, 1:16. Amy is the same AI assistant that answers 01206 636 400.

Read the call
  1. Amy Hello, you're through to Brisewood Lettings. I'm Amy, Casey's AI assistant, here out of hours. Calls are recorded so Casey gets your message. How can I help?
  2. Caller Hi, um, there's water coming through our kitchen ceiling. Like, actually dripping. I think it's from the bathroom upstairs.
  3. Amy That sounds stressful. First, is anyone hurt, or in any danger?
  4. Caller No, no, we're all fine. Just panicking.
  5. Amy Okay. If that changes, call 999. Can I take your name and address?
  6. Caller Zara Ahmed. It's one of your student houses in Greenstead, by the uni.
  7. Amy Thanks, Zara. I'll just check your tenancy.
  8. Amy Got it. A leak through a ceiling is urgent, so I've sent Casey an urgent alert with your details, and Casey will ring you back as soon as possible. Is this the best number?
  9. Caller Yes, it's my mobile.
  10. Amy Great. If you can, text a photo of the ceiling to this number. It helps Casey send the right person.
  11. Caller Okay. I'll do that now.
  12. Amy Thanks, Zara. Casey has everything, so keep your phone close.
Prices

Clear prices. No surprises.

You always get a fixed quote before anything starts. I'm not VAT registered, so there's no VAT to add.

Start

  • Free chatFree
    20 minutes. No obligation.
  • Time Audit£195
    In-person interview and your Time-Back Report. Taken off the price of any setup.

Set up

  • Quick winsfrom £395
    Switch on the AI in tools you already use, plus training.
  • Setupfrom £495
    Phone assistant, smart booking, quotes, invoices and more, built for you.
  • Websitefrom £495
    A fast site with booking and enquiries built in. You own it once it's paid for.

Keep it running

  • Care planfrom £99/mo
    Monitoring, fixes, small changes and a monthly report. 30-day rolling.
  • Team workshopfrom £295
    Half a day helping your team use AI safely and confidently.
For one-person businessesSolo package

One visit, three time-savers set up for you, and looked after every month.

from £195setupfrom £49/mocare
What's included →
5
Founding clients wanted

I'm looking for five Colchester businesses to work with first: a free Time Audit and setup at founding prices, in return for honest feedback and, if you're happy, a short testimonial.

Apply
Colchester · In person · Done for you

It's nearly teatime.

Book a free 20-minute chat. Tell me how your week goes, and I'll tell you honestly whether AI can help. No jargon, no hard sell.

Book a free chat

01206 636 400WhatsAppcharlie@backbyteatime.co.uk

Free · 20 minutes · no hard sell

Book a free chat

The quickest way is a message or a call. I'll arrange a time, on the phone or in person.

WhatsApp me Call 01206 636 400

or chat here

Or email me directlycharlie@backbyteatime.co.uk