Sole trader · Estate & letting agents

A letting agent working on your own?

No staff to hand things to, so the enquiries, viewings and repair reports all land on you. I set up AI to take them off your plate, then look after it every month.

Or call 01206 636 400, or , my AI assistant.

What I'd set up for you

Time back, with no staff to hand things to.

Enquiries answered instantly

Every call, email and portal enquiry gets a reply and a viewing slot.

On your ownNo receptionist? It's handled while your hands are full.

Repairs triaged

Tenants report repairs with photos. Urgent ones come straight to you.

On your ownDrafted for you to check, not started from scratch at night.

Listings from your photos

Property descriptions drafted from photos and notes, in your house style.

On your ownGood work brings in more, without an evening on your phone.

Compliance dates tracked

Gas safety, electrical checks and deposit deadlines, with reminders in good time.

On your ownOne less thing to remember on your own.

Records ready for tax

Receipts photographed and logged in software that's ready for Making Tax Digital. Your accountant, or you, does the tax.

On your ownTidy records from the first sale, so the year end isn't a shoebox of receipts.

Making Tax Digital dates →

Something else on your mind?

Tell me what eats your week. If AI won't save you real time, I'll tell you.

Book a free chat →

Every business is different. I start by sitting down with you to see how your week actually works, then suggest only what will save you real time.

An example · made up

Student let season

Two hundred enquiries in a fortnight. Each one gets a reply and a viewing slot, so you spend your time showing houses.

With the University of Essex at Wivenhoe Park, student lets in Colchester turn over every summer. Fast replies win the best tenants.

16:47
07700 900309mobile
07700 9003090:00
  1. AI assistant: Hello, thanks for calling. I'm the lettings team's AI assistant. How can I help?
  2. Caller: Is the two-bed flat in Lexden still available? Can I view it?
  3. AI assistant: Yes, it's available from 1 December. There are viewings on Thursday at 5:30pm or Saturday at 11am. Can I take your name and number?
  4. Caller: Saturday, please. It's Tom, 07700 900461.
  5. AI assistant: Thanks, Tom. You're booked for Saturday at 11. I'll text you the address and a reminder.

A call to a letting agent: a made-up example, in your device's own voice.

Hear Amy take a call

Brisewood Lettings

A student tenant rings late at night with water coming through the ceiling.

Made-up call, 1:16. Amy is the same AI assistant that answers 01206 636 400.

Read the call
  1. Amy Hello, you're through to Brisewood Lettings. I'm Amy, Casey's AI assistant, here out of hours. Calls are recorded so Casey gets your message. How can I help?
  2. Caller Hi, um, there's water coming through our kitchen ceiling. Like, actually dripping. I think it's from the bathroom upstairs.
  3. Amy That sounds stressful. First, is anyone hurt, or in any danger?
  4. Caller No, no, we're all fine. Just panicking.
  5. Amy Okay. If that changes, call 999. Can I take your name and address?
  6. Caller Zara Ahmed. It's one of your student houses in Greenstead, by the uni.
  7. Amy Thanks, Zara. I'll just check your tenancy.
  8. Amy Got it. A leak through a ceiling is urgent, so I've sent Casey an urgent alert with your details, and Casey will ring you back as soon as possible. Is this the best number?
  9. Caller Yes, it's my mobile.
  10. Amy Great. If you can, text a photo of the ceiling to this number. It helps Casey send the right person.
  11. Caller Okay. I'll do that now.
  12. Amy Thanks, Zara. Casey has everything, so keep your phone close.
The Solo package

One visit. Looked after every month.

Built from proven parts, so it's quick to set up and cheap to run, but still set up for you by a real person, in person.

You always get a fixed quote before anything starts. I'm not VAT registered, so there's no VAT to add.

from £195one-off setupfrom £49/mocare plan

Three time-savers, picked from:

  • Missed calls answered
  • Talk your admin
  • Quotes and invoices
  • Receipts, ready for tax
  • Smart booking
  • Reviews after every job
  • A visit of around two hours to see how your week works
  • Everything in your own accounts, and your own number
  • A monthly check, fixes and a short "time back" report
  • Calls and texts at cost, with a monthly limit you choose
  • 30-day rolling. No contract to get stuck in
Book a free chat

Want a website too, or more than three? Websites and bigger setups from £495. Every price →

Colchester · In person · Done for you

Home for tea. Every day.

Book a free 20-minute chat. Tell me how your week goes, and I'll tell you honestly whether AI can help. No jargon, no hard sell.

Book a free chat

01206 636 400WhatsAppcharlie@backbyteatime.co.uk

Free · 20 minutes · no hard sell

Book a free chat

The quickest way is a message or a call. I'll arrange a time, on the phone or in person.

WhatsApp me Call 01206 636 400

or chat here

Or email me directlycharlie@backbyteatime.co.uk