Sole trader · B&Bs, guesthouses & holiday lets

Running a B&B or holiday let on your own?

No staff to hand things to, so the guest messages, changeovers and reviews all land on you. I set up AI to take them off your plate, then look after it every month.

Or call 01206 636 400, or , my AI assistant.

What I'd set up for you

Time back, with no staff to hand things to.

Guest questions, day and night

Parking, Wi-Fi, check-in and local tips answered instantly.

On your ownNo receptionist? It's handled while your hands are full.

Check-in details sent for you

Directions, door codes and house guides sent at the right moment.

On your ownSent at the right moment, without you lifting a finger.

Changeovers scheduled

Your cleaner is told about every changeover the moment a booking lands.

On your ownNo one else to keep the diary, so it keeps itself.

More direct bookings

A simple website so repeat guests book with you, not through the big platforms.

On your ownChanges handled by text, not an evening of phone calls.

Records ready for tax

Receipts photographed and logged in software that's ready for Making Tax Digital. Your accountant, or you, does the tax.

On your ownTidy records from the first sale, so the year end isn't a shoebox of receipts.

Making Tax Digital dates →

Something else on your mind?

Tell me what eats your week. If AI won't save you real time, I'll tell you.

Book a free chat →

Every business is different. I start by sitting down with you to see how your week actually works, then suggest only what will save you real time.

An example · made up

Friday, 11pm

A guest can't find the key safe. The assistant sends the photo guide and the code straight away. You stay asleep.

Visitors to Mersea, Dedham Vale, the castle and the zoo ask the same questions every week. Answering them automatically gives you your evenings back.

Text messagesMade-up example

A holiday let's guest messages

GuestWhat time is check-in, and is there parking?
AI assistantCheck-in is from 3pm, and there's free parking for one car on the drive. I'll send the door code on the morning you arrive.
GuestIs there a pub nearby for dinner?
AI assistantThere are two within a ten-minute walk. I'll include them in your welcome guide.
Hear Amy take a call

Hollybrook Barns

An American guest rings the day before arriving in Dedham.

Made-up call, 1:10. Amy is the same AI assistant that answers 01206 636 400.

Read the call
  1. Amy Hello, Hollybrook Barns in Dedham. I'm Amy, Ellis's AI assistant, and calls are recorded so Ellis gets your message. How can I help?
  2. Caller Hi there! This is Linda Brooks. My husband and I arrive tomorrow, all the way from Ohio. Our train gets into Manningtree around noon. What time can we check in?
  3. Amy I'll just check your booking.
  4. Amy Here we are. Two nights in the Granary, from tomorrow. Check-in's from three, and I'll text you the door code in the morning.
  5. Caller Is there any chance we could get in a little earlier? We'll have our bags with us.
  6. Amy I can't promise that, as the cleaners are usually there until about two. But I'll ask Ellis, and if it's ready sooner, you'll get a text.
  7. Caller Thank you. And is it far to walk to Flatford? We'd love to see the mill.
  8. Amy It's about two miles along the river, and it's a lovely walk. There's a map in the welcome guide, which I'll text you tonight.
  9. Caller Oh, that's wonderful. Thank you, Amy.
  10. Amy You're very welcome, Linda. Safe travels, and enjoy Dedham.
The Solo package

One visit. Looked after every month.

Built from proven parts, so it's quick to set up and cheap to run, but still set up for you by a real person, in person.

You always get a fixed quote before anything starts. I'm not VAT registered, so there's no VAT to add.

from £195one-off setupfrom £49/mocare plan

Three time-savers, picked from:

  • Missed calls answered
  • Talk your admin
  • Quotes and invoices
  • Receipts, ready for tax
  • Smart booking
  • Reviews after every job
  • A visit of around two hours to see how your week works
  • Everything in your own accounts, and your own number
  • A monthly check, fixes and a short "time back" report
  • Calls and texts at cost, with a monthly limit you choose
  • 30-day rolling. No contract to get stuck in
Book a free chat

Want a website too, or more than three? Websites and bigger setups from £495. Every price →

Colchester · In person · Done for you

Home for tea. Every day.

Book a free 20-minute chat. Tell me how your week goes, and I'll tell you honestly whether AI can help. No jargon, no hard sell.

Book a free chat

01206 636 400WhatsAppcharlie@backbyteatime.co.uk

Free · 20 minutes · no hard sell

Book a free chat

The quickest way is a message or a call. I'll arrange a time, on the phone or in person.

WhatsApp me Call 01206 636 400

or chat here

Or email me directlycharlie@backbyteatime.co.uk