Business owner · Clinics & therapists

A clinic with a team of practitioners?

Your team's busy, and the bookings, forms and payments still land on you. I set up AI so everyone works the same way, then look after it and help your team use it.

Or call 01206 636 400, or , my AI assistant.

What I'd set up for you

Help for the whole team.

Online booking and reminders

Appointments booked any time, with reminders that cut no-shows.

With a teamOne diary the whole team works from.

Forms before the first visit

Intake and consent forms sent and returned before appointments, and stored securely.

With a teamConsistent first drafts, whoever writes them.

Follow-up reminders

A nudge when a follow-up is due, exactly as you've agreed with the client.

With a teamNothing depends on one person remembering.

Payments and cancellations

Payment links and your cancellation policy applied fairly and politely.

With a teamDone the same way every time, whoever's on.

A team that's confident with AI

The AI already in tools you pay for, switched on, plus a half-day workshop with simple rules for customer data.

With a teamEveryone uses it the same way, safely.

Something else on your mind?

Tell me what eats your week. If AI won't save you real time, I'll tell you.

Book a free chat →

Every business is different. I start by sitting down with you to see how your week actually works, then suggest only what will save you real time.

An example · made up

Between clients

Your 2pm cancels. The waiting list gets a text, the slot's filled by quarter past, and you never left the treatment room.

Health information is special category data under UK GDPR, so it gets extra care: assistants never give clinical advice, and records stay in your own systems.

16:47
07700 900305mobile
07700 9003050:00
  1. AI assistant: Hello, thanks for calling the clinic. I'm the AI assistant. How can I help?
  2. Caller: Can I book a sports massage this week? My hamstring's tight.
  3. AI assistant: Yes, there's Wednesday at 5:30pm or Friday at 9am with Ana. I can't give medical advice, but I'll note your hamstring so Ana knows before you arrive.
  4. Caller: Wednesday please.
  5. AI assistant: Booked. A short health form is on its way by text. Please fill it in before your visit.

A call to a therapy clinic: a made-up example, in your device's own voice.

Hear Amy take a call

Fernbrook Physio

A caller with a stiff shoulder books a first assessment, with no medical advice given.

Made-up call, 1:17. Amy is the same AI assistant that answers 01206 636 400.

Read the call
  1. Amy Hello, you've reached Fernbrook Physio in Lexden. I'm Amy, Robin's AI assistant, and calls are recorded so Robin gets your message. How can I help?
  2. Caller Oh, hello. I'm not sure I've rung the right place. My shoulder's been stiff for about three weeks, and I can barely reach the top shelf. Is that something you'd look at?
  3. Amy I can't give medical advice, I'm afraid, but shoulders are something Robin assesses all the time. Would you like a first appointment?
  4. Caller Yes, please. Evenings are best, if you've anything this week.
  5. Amy I'll just check Robin's diary.
  6. Amy There's Wednesday at half five, or Friday at six.
  7. Caller Wednesday, please. How much is it?
  8. Amy A first assessment is from fifty-five pounds. Can I take your name?
  9. Caller Helen Marsh.
  10. Amy Thanks, Helen. You're booked for Wednesday at half five, and I've noted your shoulder for Robin. I'll text you a short health form to fill in first.
  11. Caller Is the form private? I'm a bit funny about that sort of thing.
  12. Amy Completely. It goes straight into the clinic's secure records, and only Robin sees it. See you on Wednesday, Helen.
Prices

Clear prices. No surprises.

You always get a fixed quote before anything starts. I'm not VAT registered, so there's no VAT to add.

Start

  • Free chatFree
    20 minutes. No obligation.
  • Time Audit£195
    In-person interview and your Time-Back Report. Taken off the price of any setup.

Set up

  • Quick winsfrom £395
    Switch on the AI in tools you already use, plus training.
  • Setupfrom £495
    Phone assistant, smart booking, quotes, invoices and more, built for you.
  • Websitefrom £495
    A fast site with booking and enquiries built in. You own it once it's paid for.

Keep it running

  • Care planfrom £99/mo
    Monitoring, fixes, small changes and a monthly report. 30-day rolling.
  • Team workshopfrom £295
    Half a day helping your team use AI safely and confidently.
For one-person businessesSolo package

One visit, three time-savers set up for you, and looked after every month.

from £195setupfrom £49/mocare
What's included →
5
Founding clients wanted

I'm looking for five Colchester businesses to work with first: a free Time Audit and setup at founding prices, in return for honest feedback and, if you're happy, a short testimonial.

Apply
Colchester · In person · Done for you

It's nearly teatime.

Book a free 20-minute chat. Tell me how your week goes, and I'll tell you honestly whether AI can help. No jargon, no hard sell.

Book a free chat

01206 636 400WhatsAppcharlie@backbyteatime.co.uk

Free · 20 minutes · no hard sell

Book a free chat

The quickest way is a message or a call. I'll arrange a time, on the phone or in person.

WhatsApp me Call 01206 636 400

or chat here

Or email me directlycharlie@backbyteatime.co.uk