Starting up · Clinics & therapists

Setting up a clinic or practice?

The best time to sort the bookings, forms and payments is before they pile up. I'll set up what a new clinic or practice needs from day one, in your name, and show you it working before your first customer.

Or call 01206 636 400, or , my AI assistant.

What I'd set up for you

Set up right, from day one.

A website from day one

A fast site with booking and enquiries built in, on a domain in your name. Yours once it's paid for.

From day oneLive before you open, so customers can find you and book.

Online booking and reminders

Appointments booked any time, with reminders that cut no-shows.

From day oneReady for your first bookings, so the diary runs itself from week one.

Forms before the first visit

Intake and consent forms sent and returned before appointments, and stored securely.

From day oneHours saved in the busy first months.

Follow-up reminders

A nudge when a follow-up is due, exactly as you've agreed with the client.

From day oneBuilt in from the start, so customers come back without you chasing.

Records ready for tax

Receipts photographed and logged in software that's ready for Making Tax Digital. Your accountant, or you, does the tax.

From day oneTidy records from the first sale, so the year end isn't a shoebox of receipts.

Making Tax Digital dates →

Something else on your mind?

Tell me what eats your week. If AI won't save you real time, I'll tell you.

Book a free chat →

Every business is different. I start by sitting down with you to see how your week actually works, then suggest only what will save you real time.

An example · made up

Between clients

Your 2pm cancels. The waiting list gets a text, the slot's filled by quarter past, and you never left the treatment room.

Health information is special category data under UK GDPR, so it gets extra care: assistants never give clinical advice, and records stay in your own systems.

16:47
07700 900305mobile
07700 9003050:00
  1. AI assistant: Hello, thanks for calling the clinic. I'm the AI assistant. How can I help?
  2. Caller: Can I book a sports massage this week? My hamstring's tight.
  3. AI assistant: Yes, there's Wednesday at 5:30pm or Friday at 9am with Ana. I can't give medical advice, but I'll note your hamstring so Ana knows before you arrive.
  4. Caller: Wednesday please.
  5. AI assistant: Booked. A short health form is on its way by text. Please fill it in before your visit.

A call to a therapy clinic: a made-up example, in your device's own voice.

Hear Amy take a call

Fernbrook Physio

A caller with a stiff shoulder books a first assessment, with no medical advice given.

Made-up call, 1:17. Amy is the same AI assistant that answers 01206 636 400.

Read the call
  1. Amy Hello, you've reached Fernbrook Physio in Lexden. I'm Amy, Robin's AI assistant, and calls are recorded so Robin gets your message. How can I help?
  2. Caller Oh, hello. I'm not sure I've rung the right place. My shoulder's been stiff for about three weeks, and I can barely reach the top shelf. Is that something you'd look at?
  3. Amy I can't give medical advice, I'm afraid, but shoulders are something Robin assesses all the time. Would you like a first appointment?
  4. Caller Yes, please. Evenings are best, if you've anything this week.
  5. Amy I'll just check Robin's diary.
  6. Amy There's Wednesday at half five, or Friday at six.
  7. Caller Wednesday, please. How much is it?
  8. Amy A first assessment is from fifty-five pounds. Can I take your name?
  9. Caller Helen Marsh.
  10. Amy Thanks, Helen. You're booked for Wednesday at half five, and I've noted your shoulder for Robin. I'll text you a short health form to fill in first.
  11. Caller Is the form private? I'm a bit funny about that sort of thing.
  12. Amy Completely. It goes straight into the clinic's secure records, and only Robin sees it. See you on Wednesday, Helen.
Prices for new businesses

Pick the pieces. Fixed quote first.

There's no set start-up bundle: you choose what you need now, and add more later. You always get a fixed quote before anything starts. I'm not VAT registered, so there's no VAT to add.

  • Free chatFree
    20 minutes, by phone or in person. No obligation.
  • A websitefrom £495
    A fast site with booking and enquiries built in. Yours once it's paid for.
  • Calls answered, booking, quotes and invoicesfrom £495
    Set up and tested with you, in your own accounts. The usual start if you'll have a team.
  • Just you? The Solo packagefrom £195
    One visit and three time-savers, such as calls answered, booking and records ready for tax. Then care from £49 a month.
  • Records ready for tax, on their ownpriced after a free chat
    Usually one of your Solo time-savers, or set up alongside the rest.
  • Care planfrom £99/mo
    Monitoring, fixes, small changes and a monthly report. 30-day rolling. Solo care from £49 a month.
Colchester · In person · Done for you

Open for business. Home for tea.

Book a free 20-minute chat. Tell me what you're starting and when, and I'll tell you honestly what's worth setting up now and what can wait.

Book a free chat

01206 636 400WhatsAppcharlie@backbyteatime.co.uk

Free · 20 minutes · no hard sell

Book a free chat

The quickest way is a message or a call. I'll arrange a time, on the phone or in person.

WhatsApp me Call 01206 636 400

or chat here

Or email me directlycharlie@backbyteatime.co.uk