An import or export business with a team?
Your team's busy, and the supplier emails, paperwork and deadlines still land on you. I set up AI so everyone works the same way, then look after it and help your team use it.
Or call 01206 636 400, or , my AI assistant.
Help for the whole team.
Supplier emails in any language
Emails to overseas suppliers drafted and translated in your voice. Replies sent overnight are translated and waiting by breakfast.
With a teamEveryone sees the same stock, so nobody runs out.
Shipping paperwork drafted
Commercial invoices, packing lists and pro-formas filled in from your order details, for you to check. Commodity codes suggested, never decided for you.
With a teamConsistent first drafts, whoever writes them.
"Where's my order?" answered
Customers' delivery questions answered from your shipment updates, by phone, email or WhatsApp. Delays and problems come straight to you.
With a teamCovers the team when everyone's busy. Anything important comes to you.
No missed deadlines
Reminders for arrivals, customs entries, payments and expiring certificates, so nothing sits at the port running up charges.
With a teamNothing depends on one person remembering.
A team that's confident with AI
The AI already in tools you pay for, switched on, plus a half-day workshop with simple rules for customer data.
With a teamEveryone uses it the same way, safely.
Something else on your mind?
Tell me what eats your week. If AI won't save you real time, I'll tell you.
Book a free chat →Every business is different. I start by sitting down with you to see how your week actually works, then suggest only what will save you real time.
Overnight
Your supplier replies at 2am their time. By breakfast it's translated, the new shipping date is in your diary, and an update for your customer is drafted and ready to send.
With Harwich and Felixstowe on the doorstep, a lot of Colchester's import and export trade runs through the ports. Arrival dates, port charges and haulage bookings can all be tracked in one place.
An importer's WhatsApp replies
Fallowmere Trading
A buyer in the US rings at 2am UK time to check his order will arrive in time.
Made-up call, 1:18. Amy is the same AI assistant that answers 01206 636 400.
Read the call
- Amy Hi, you're through to Fallowmere Trading. I'm Amy, Dan's AI assistant, and calls are recorded so Dan gets your message. How can I help?
- Caller Oh, hi! Uh, I just realised it's the middle of the night over there. This is Josh. I buy for a home store in Charleston.
- Amy No problem at all, Josh. I'm here around the clock. What can I do for you?
- Caller We're waiting on our oak serving boards, order 2188. Our store opening's on the 28th, and I'm getting a little nervous.
- Amy I'll just check the shipment.
- Amy Order 2188, forty cases of oak boards. They left Felixstowe last Tuesday, and they're due into Charleston on the 24th. That's four days before your opening.
- Caller Oh, that's great news. Could we add another twenty cases before it's invoiced?
- Amy I can't change an order myself, but I'll pass it straight to Dan. It'll be the first thing Dan sees at eight UK time, that's three a.m. for you, so there should be an email waiting when you wake up.
- Caller Perfect. Thanks, Amy. You're very helpful for two in the morning!
- Amy I don't sleep. Have a lovely evening, Josh.
Clear prices. No surprises.
You always get a fixed quote before anything starts. I'm not VAT registered, so there's no VAT to add.
Start
- Free chatFree20 minutes. No obligation.
- Time Audit£195In-person interview and your Time-Back Report. Taken off the price of any setup.
Set up
- Quick winsfrom £395Switch on the AI in tools you already use, plus training.
- Setupfrom £495Phone assistant, smart booking, quotes, invoices and more, built for you.
- Websitefrom £495A fast site with booking and enquiries built in. You own it once it's paid for.
Keep it running
- Care planfrom £99/moMonitoring, fixes, small changes and a monthly report. 30-day rolling.
- Team workshopfrom £295Half a day helping your team use AI safely and confidently.
One visit, three time-savers set up for you, and looked after every month.
I'm looking for five Colchester businesses to work with first: a free Time Audit and setup at founding prices, in return for honest feedback and, if you're happy, a short testimonial.
It's nearly teatime.
Book a free 20-minute chat. Tell me how your week goes, and I'll tell you honestly whether AI can help. No jargon, no hard sell.
Book a free chat