Starting to import or export?
The best time to sort the supplier emails, paperwork and deadlines is before they pile up. I'll set up what a new import or export business needs from day one, in your name, and show you it working before your first customer.
Or call 01206 636 400, or , my AI assistant.
Set up right, from day one.
A website from day one
A fast site with booking and enquiries built in, on a domain in your name. Yours once it's paid for.
From day oneLive before you open, so customers can find you and book.
Supplier emails in any language
Emails to overseas suppliers drafted and translated in your voice. Replies sent overnight are translated and waiting by breakfast.
From day oneOrganised from your first order, not patched together later.
Shipping paperwork drafted
Commercial invoices, packing lists and pro-formas filled in from your order details, for you to check. Commodity codes suggested, never decided for you.
From day oneHours saved in the busy first months.
"Where's my order?" answered
Customers' delivery questions answered from your shipment updates, by phone, email or WhatsApp. Delays and problems come straight to you.
From day oneSet up before you open, so no early enquiry is missed.
Records ready for tax
Receipts photographed and logged in software that's ready for Making Tax Digital. Your accountant, or you, does the tax.
From day oneTidy records from the first sale, so the year end isn't a shoebox of receipts.
Making Tax Digital dates →Something else on your mind?
Tell me what eats your week. If AI won't save you real time, I'll tell you.
Book a free chat →Every business is different. I start by sitting down with you to see how your week actually works, then suggest only what will save you real time.
Overnight
Your supplier replies at 2am their time. By breakfast it's translated, the new shipping date is in your diary, and an update for your customer is drafted and ready to send.
With Harwich and Felixstowe on the doorstep, a lot of Colchester's import and export trade runs through the ports. Arrival dates, port charges and haulage bookings can all be tracked in one place.
An importer's WhatsApp replies
Fallowmere Trading
A buyer in the US rings at 2am UK time to check his order will arrive in time.
Made-up call, 1:18. Amy is the same AI assistant that answers 01206 636 400.
Read the call
- Amy Hi, you're through to Fallowmere Trading. I'm Amy, Dan's AI assistant, and calls are recorded so Dan gets your message. How can I help?
- Caller Oh, hi! Uh, I just realised it's the middle of the night over there. This is Josh. I buy for a home store in Charleston.
- Amy No problem at all, Josh. I'm here around the clock. What can I do for you?
- Caller We're waiting on our oak serving boards, order 2188. Our store opening's on the 28th, and I'm getting a little nervous.
- Amy I'll just check the shipment.
- Amy Order 2188, forty cases of oak boards. They left Felixstowe last Tuesday, and they're due into Charleston on the 24th. That's four days before your opening.
- Caller Oh, that's great news. Could we add another twenty cases before it's invoiced?
- Amy I can't change an order myself, but I'll pass it straight to Dan. It'll be the first thing Dan sees at eight UK time, that's three a.m. for you, so there should be an email waiting when you wake up.
- Caller Perfect. Thanks, Amy. You're very helpful for two in the morning!
- Amy I don't sleep. Have a lovely evening, Josh.
Pick the pieces. Fixed quote first.
There's no set start-up bundle: you choose what you need now, and add more later. You always get a fixed quote before anything starts. I'm not VAT registered, so there's no VAT to add.
- Free chatFree20 minutes, by phone or in person. No obligation.
- A websitefrom £495A fast site with booking and enquiries built in. Yours once it's paid for.
- Calls answered, booking, quotes and invoicesfrom £495Set up and tested with you, in your own accounts. The usual start if you'll have a team.
- Just you? The Solo packagefrom £195One visit and three time-savers, such as calls answered, booking and records ready for tax. Then care from £49 a month.
- Records ready for tax, on their ownpriced after a free chatUsually one of your Solo time-savers, or set up alongside the rest.
- Care planfrom £99/moMonitoring, fixes, small changes and a monthly report. 30-day rolling. Solo care from £49 a month.
Open for business. Home for tea.
Book a free 20-minute chat. Tell me what you're starting and when, and I'll tell you honestly what's worth setting up now and what can wait.
Book a free chat