Import & export · Colchester

Suppliers answered. Paperwork drafted.

Overseas suppliers, shipping paperwork, port deadlines and customers asking where their order is. Most of it is admin that AI can draft for you to check.

For importers, exporters, wholesalers, freight forwarders and customs agents. Customers come to you

WhatsApp messagesMade-up example

An importer's WhatsApp replies

CustomerHi, has my order of garden tiles landed yet? It's order 4471.
AI assistantHi Sarah. Your tiles docked at Felixstowe on Monday and cleared customs yesterday. Delivery's booked for Thursday morning.
CustomerGreat. Could you add 20 more boxes to my next order?
AI assistantI'll pass that to Dan to confirm the price and space on the next container. Dan will get back to you today.
What AI can take off your plate

Five places to start

Supplier emails in any language

Emails to overseas suppliers drafted and translated in your voice. Replies sent overnight are translated and waiting by breakfast.

Shipping paperwork drafted

Commercial invoices, packing lists and pro-formas filled in from your order details, for you to check. Commodity codes suggested, never decided for you.

"Where's my order?" answered

Customers' delivery questions answered from your shipment updates, by phone, email or WhatsApp. Delays and problems come straight to you.

No missed deadlines

Reminders for arrivals, customs entries, payments and expiring certificates, so nothing sits at the port running up charges.

Real landed costs

Shipping, duty and exchange rates added up for every order, so you know your margin before you quote.

Ring the demo assistant

Ask it awkward questions out loud and hear how it answers, and when it hands over to you.

Try to catch it out →
An example

Overnight

Your supplier replies at 2am their time. By breakfast it's translated, the new shipping date is in your diary, and an update for your customer is drafted and ready to send.

Around Colchester

With Harwich and Felixstowe on the doorstep, a lot of Colchester's import and export trade runs through the ports. Arrival dates, port charges and haulage bookings can all be tracked in one place.

Every business is different. I start by sitting down with you to see how your week actually works, then suggest only what will save you real time.

How it works

Three steps. You never touch the tech.

Time Audit £195, taken off any setup · Setups from £395 · Solo package from £195 · Care from £49 a month. All prices →

  1. 1
    We sit down together

    An hour at your place. You talk me through a normal week.

  2. 2
    Your Time-Back Report

    Your biggest time drains, what AI can do about each one, and the cost.

  3. 3
    Set up and looked after

    You see it working before you pay the final bill. Then I keep it running.

Colchester · In person · Done for you

It's nearly teatime.

Book a free 20-minute chat. Tell me how your week goes, and I'll tell you honestly whether AI can help. No jargon, no hard sell.

Book a free chat

01206 636 400WhatsAppcharlie@backbyteatime.co.uk

Free · 20 minutes · no hard sell

Book a free chat

The quickest way is a message or a call. I'll arrange a time, on the phone or in person.

WhatsApp me Call 01206 636 400

or chat here

Or email me directlycharlie@backbyteatime.co.uk