Importing or exporting on your own?
No staff to hand things to, so the supplier emails, paperwork and deadlines all land on you. I set up AI to take them off your plate, then look after it every month.
Or call 01206 636 400, or , my AI assistant.
Time back, with no staff to hand things to.
Supplier emails in any language
Emails to overseas suppliers drafted and translated in your voice. Replies sent overnight are translated and waiting by breakfast.
On your ownDone while you work, not after closing.
Shipping paperwork drafted
Commercial invoices, packing lists and pro-formas filled in from your order details, for you to check. Commodity codes suggested, never decided for you.
On your ownDrafted for you to check, not started from scratch at night.
"Where's my order?" answered
Customers' delivery questions answered from your shipment updates, by phone, email or WhatsApp. Delays and problems come straight to you.
On your ownNo receptionist? It's handled while your hands are full.
No missed deadlines
Reminders for arrivals, customs entries, payments and expiring certificates, so nothing sits at the port running up charges.
On your ownOne less thing to remember on your own.
Records ready for tax
Receipts photographed and logged in software that's ready for Making Tax Digital. Your accountant, or you, does the tax.
On your ownTidy records from the first sale, so the year end isn't a shoebox of receipts.
Making Tax Digital dates →Something else on your mind?
Tell me what eats your week. If AI won't save you real time, I'll tell you.
Book a free chat →Every business is different. I start by sitting down with you to see how your week actually works, then suggest only what will save you real time.
Overnight
Your supplier replies at 2am their time. By breakfast it's translated, the new shipping date is in your diary, and an update for your customer is drafted and ready to send.
With Harwich and Felixstowe on the doorstep, a lot of Colchester's import and export trade runs through the ports. Arrival dates, port charges and haulage bookings can all be tracked in one place.
An importer's WhatsApp replies
Fallowmere Trading
A buyer in the US rings at 2am UK time to check his order will arrive in time.
Made-up call, 1:18. Amy is the same AI assistant that answers 01206 636 400.
Read the call
- Amy Hi, you're through to Fallowmere Trading. I'm Amy, Dan's AI assistant, and calls are recorded so Dan gets your message. How can I help?
- Caller Oh, hi! Uh, I just realised it's the middle of the night over there. This is Josh. I buy for a home store in Charleston.
- Amy No problem at all, Josh. I'm here around the clock. What can I do for you?
- Caller We're waiting on our oak serving boards, order 2188. Our store opening's on the 28th, and I'm getting a little nervous.
- Amy I'll just check the shipment.
- Amy Order 2188, forty cases of oak boards. They left Felixstowe last Tuesday, and they're due into Charleston on the 24th. That's four days before your opening.
- Caller Oh, that's great news. Could we add another twenty cases before it's invoiced?
- Amy I can't change an order myself, but I'll pass it straight to Dan. It'll be the first thing Dan sees at eight UK time, that's three a.m. for you, so there should be an email waiting when you wake up.
- Caller Perfect. Thanks, Amy. You're very helpful for two in the morning!
- Amy I don't sleep. Have a lovely evening, Josh.
One visit. Looked after every month.
Built from proven parts, so it's quick to set up and cheap to run, but still set up for you by a real person, in person.
You always get a fixed quote before anything starts. I'm not VAT registered, so there's no VAT to add.
Three time-savers, picked from:
- Missed calls answered
- Talk your admin
- Quotes and invoices
- Receipts, ready for tax
- Smart booking
- Reviews after every job
- A visit of around two hours to see how your week works
- Everything in your own accounts, and your own number
- A monthly check, fixes and a short "time back" report
- Calls and texts at cost, with a monthly limit you choose
- 30-day rolling. No contract to get stuck in
Want a website too, or more than three? Websites and bigger setups from £495. Every price →
Home for tea. Every day.
Book a free 20-minute chat. Tell me how your week goes, and I'll tell you honestly whether AI can help. No jargon, no hard sell.
Book a free chat